Last Updated: [Insert Date]

Welcome to Habitat Shop! These Terms and Conditions govern your use of our website and purchases of our premium designer furniture. By accessing ussofaandarmchair.com and placing orders, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old and reside in our service areas (excluding certain Asian regions and remote locations). You agree to provide accurate information when creating accounts or making purchases.

1.2 Intellectual Property

All content on our website, including designs, text, images, and logos, is the property of Habitat Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our premium furniture collections (including sofas, armchairs, corner sofas, chaise lounges, footstools, pouffes, and sofabeds). However, slight variations in color or texture may occur due to monitor settings or natural materials.

2.2 Custom and Made-to-Order Items

Certain items (Chesterfield collections, custom fabric selections, personalized pieces) are made-to-order and cannot be returned unless defective. These are clearly marked during checkout.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse orders for any reason. You will receive an order confirmation email within 24 hours.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal
Payment is processed at time of order. You authorize us to charge the total amount to your selected payment method.

3.3 Pricing

All prices are in USD. While we strive for accuracy, pricing errors may occur. We reserve the right to cancel orders affected by such errors.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days. You will receive tracking information via email once shipped.

4.2 Shipping Options

We offer:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)
Delivery times are estimates only. We are not liable for delays caused by carriers or unforeseen circumstances.

4.3 Delivery Inspection

Please inspect your furniture immediately upon delivery. Report any damage within 48 hours to [email protected] with photos of the damage and packaging.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items in original, unused condition with all tags and packaging intact. Non-returnable items include:

  • Made-to-order Chesterfield collections
  • Custom fabric selections
  • Personalized furniture
  • Final sale items

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days of delivery with your order number and reason for return
  2. Wait for our response with return instructions (within 2 business days)
  3. Repackage item carefully in original packaging
  4. Ship to: Habitat Shop Returns, 3065 East Pebblestone Dr, Fayetteville, US 72701
Refunds are processed within 5 business days after we receive and inspect the return. Original shipping costs are non-refundable.

5.3 Exchanges

Follow the standard return process and clearly indicate your desired replacement item. Price differences will be adjusted, and standard shipping fees apply to the new item.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate contact and delivery information. We are not responsible for delays or additional costs caused by incorrect information.

6.2 Care Instructions

Follow all care instructions provided with your furniture to maintain quality and warranty coverage.

6.3 Prohibited Use

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Make fraudulent purchases
  • Resell our products without authorization

7. Limitations of Liability

Habitat Shop shall not be liable for:

  • Incidental or consequential damages arising from product use
  • Shipping delays beyond our control
  • Minor variations in product appearance
  • Unauthorized website modifications by third parties
Our total liability for any claim related to your purchase shall not exceed the purchase price of the item in question.

8. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date. Continued use after changes constitutes acceptance.

10. Governing Law

These Terms shall be governed by the laws of the State of [Insert State], USA. Any disputes shall be resolved in the courts of Fayetteville, Arkansas.

11. Contact Us

For questions about these Terms or your orders:
Habitat Shop Customer Care
Email: [email protected]
Hours: Monday-Friday, 9am-5pm EST